Last Updated: 14/02/2025
At Orchard.es, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and use our services. By using our site, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal and non-personal information from users to improve their experience and comply with legal obligations. This includes:
- Information you provide directly: Name, email address, phone number, postal address, payment details (if applicable).
- Information collected automatically: IP address, browser type, operating system, pages visited on our website, time spent on the site, and data collected through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services.
- To process payments and complete transactions.
- To improve the functionality of the website and personalise your experience.
- To communicate with you about updates, offers, or changes to our services.
- To comply with legal or regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it in the following circumstances:
- Service providers: Companies that help us operate the website (e.g., payment processors or analytics tools).
- Legal compliance: When required by law or to protect our legal rights.
- Business transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Similar Technologies
We use cookies to collect data about website usage and improve your experience. You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Security
We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or alteration.
7. Your Rights
Under applicable laws (such as GDPR), you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Restrict or object to the processing of your data.
- Withdraw consent at any time (where applicable).
To exercise these rights, please contact us using the details provided below.
8. Information About Children
Our site is not intended for children under 13 years old. We do not knowingly collect personal information from children without verifiable parental consent.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on this page and indicating the date of revision.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via:
- Email: orchard@orchard.es
- Postal Address: Ctra. Nacional II km. 276 Apdo. 94 – 50100 La Almunia de Doña Godina Zaragoza (Spain)
- Phone: +34 976819060
